Privacy Policy & Cookies

1 Introduction

1.1 Gardner Croft Solicitors takes the privacy of your information very seriously. This policy explains how and for what purposes we use the information collected about you via www.gardnercroft.co.uk (referred to below as the “Site”). Please read this privacy policy carefully. By using the Site and any services we offer via the Site, you are agreeing to be bound by this policy in respect of the information collected about you via this Site.
1.2 If you have any queries about the policy, please get in touch with us using the contact details set out below and we will do our best to answer your questions.

2 Personal information collected

2.1 We may collect the following personal information from you:
2.1.1 name;
2.1.2 e-mail address, postal address, telephone number;
2.1.3 the nature of your enquiry;
2.2 Although it is not compulsory to give us this information, if you do not then we may not be able to provide you with the full range of services the Site has to offer.

3 Use of this information

3.1 We will use this information in order to:
3.1.1 process any online request for information submitted by you;
3.1.2 send you information about our services;
3.1.3 carry out marketing analysis and make general improvements to our Site;
3.1.4 to obtain your views or comments on the services we provide;

4 Sharing this information

4.1 We may provide aggregate information and statistics for the purposes of website usage to a third party in order to develop our website and services.  These statistics will not include information that can be used to identify any individual.
4.2 Other than as set out above, we will not disclose any of your personal information without your permission unless we are required by law to do so (for example, if required to do so by a court order or for the purposes of prevention of fraud or other crime).

5 Information automatically collected from your computer

5.1 When you visit the Site our web server may record your IP address. This IP address will not link to any of your personal information.
5.2 We may also gather other non-personal information (from which we cannot identify you) such as the type of your internet browser which we use to provide you with a more effective service.

6 Cookies

We do not use cookies or any other information technologies to store personal information. We do use Google Analytics cookies to collect anonymous visitor usage information for reporting and website improvement; such as the the number of visitors to the website, how the visitor came to the website and how visitors engaged with the website. These are referred to as traffic log cookies.

Most web browsers automatically accept cookies however, through your browser settings you can choose to accept or decline cookies.

Read more about Google Analytics cookies.

7 Information about other products and services

7.1 From time to time we may send you information about our Gardner Croft’s services which we think may be of interest to you.
7.2 You can tell us to stop this at any time by sending an e-mail to enquiries@gardnercroft.co.uk.

8 Changes to your details

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us [as set out below].

9 Security

We have implemented technology and policies to safeguard your privacy from unauthorised access and improper use.

10 Linking to third party websites

10.1 We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our Site and recommend that you check the policy of each site you visit and contact its owner or operator if you have any concerns or questions.
10.2 In addition, if you linked to this Site from a third party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.

11 Contact us

If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by sending an e-mail to us at enquiries@gardnercroft.co.uk or write to us at
Gardner Croft Solicitors, 2 Castle Street Canterbury Kent CT1 2QH.