Thank you for your confidential feedback. This information will be used again confidentially to review our service levels. The review will be undertaken by a senior Partner. If you felt your service was dis-satisfactory and wish us to address this please indicate at the end of the form.

1.  Was your initial enquiry and matter responded to promptly and to your satisfaction?

2.  Did you feel like your options were clearly explained so that you could make informed decisions?

3.  Did you feel that we understood your situation and your concerns?

4.  How well were you kept up to date about progress of your matter?

5.  Did you feel that your questions were clearly answered?

Is there any staff member you would like to make special mention of?

Would you recommend us to friends and family?

Would you like a senior partner to look into your case further and contact you?