Testimonials

Mrs Helen Knowles was always immensely professional, she always returned my calls and emails in a timely fashion. Helen always had the time to explain and support me in the Sale and purchase. I would highly recommend Gardner Croft to anyone. I was exceptionally satisfied with the service I received.

The service was faultless. Very efficient and professional, I was kept completely informed throughout the whole process and was made to feel valued as a client. I would highly recommend Gardner Croft. Helen Knowles was a pleasure to work with. Thank you.

Extremely pleased with overall dealings with Helen Knowles and Gardner Croft generally. First Class Service.

Made the experience understandable, relatively painless and as easy as possible.

Even during lockdown, your service was excellent.

Friendly, efficient, excellent all around, especially given the extraordinary circumstances we were all experiencing. Many thanks, all.

Excellent, friendly, and very professional service.

Helen Knowles, as always, was a joy to work with. Telephone reception staff are forever cheerful. Would definitely return.

Diane offered an exceptional service and I would return for legal matters in future.

Managed all the enquiries from my buyers with urgency and professionalism. Brilliant Tim & Meg.

I have been impressed with Helen Knowles’ service. She was prompt to respond to any queries, very professional and kept me up to date with the progress of the sale.

Diane Weinstock is very professional, well experienced and a great pleasure to work with.

We cannot praise the service received from Helen Knowles highly enough.

Amazing! Tim and Meg pulled out literally all the stops to support me, and purchase my house in record time. Thank you.

Very pleased with the work Tim Townsend has done for us. Whole process was very efficient. We are already planning a future project where we will need your assistance.

Best conveyancer. 100% recommendation. Used more than once, likely sick of me after this one. Helen Knowles is professional with a laugh. Gardner Croft, all online, the lady is good.

With great grace and aptitude Joanna skillfully and expertly guided me through a very difficult and stressful period of my life. Over many years Joanna provided sterling advise and in collaboration with a barrister colleague was instrumental in achieving a successful settlement agreement, finally enabling me to move forward with my life again to start a new chapter. I would highly recommend Joanna’s expert legal advise to anyone with the services of Gardner Croft.

This was a potentially daunting experience for me but at every stage of the process I was treated with great care and kindness by everyone and was made to feel comfortable asking questions in person or though other forms of communication.

Great service from Lesley Saunders.

A comment for Partner Tim Townsend:

“Keep up the good work!”

Lesley was wonderful, kind and understanding and listened to my plight when things went awry with patience and and support. Lovely lady on the reception too!

I could not fault Helen Knowles for her efficiency in handling the sale of our house, especially in these challenging times.

A professional and friendly service.

Excellent all-round services from Richard Giles, and I most definitely will use your services in the future.

Thank you for your help and advice.

Having to deal with the sale/purchase of property mainly on my own (due to my husband’s poor health), I felt reassured and supported by Lesley at all times and would definitely use her services again in the future.

Mrs Knowles is a thoroughly professional and efficient advisor.  The best conveyancer that I have dealt with, past and present.

“I would like to highlight the service I received from Helen was professional yet compassionate and understanding.”

“Joanna, thank you for all your calm and reassuring assistance in what has been a long and difficult process for me”.

“Sharon, thank you very much for acting on this, you have been brilliant. I feel quite lucky to have found Gardner Croft – your work is always first class and to high professional standards.”

“Helen Knowles was absolutely brilliant throughout and kept me well informed.  She was very professional.”

“Helen provided a first class (and above) service.  Outstanding.  We wish we had found you sooner”.

“I just wanted to say thanks so much to you for all your help with the sale of our property.

You were fantastic and if we need any legal help in the future we’d definitely use Gardner Croft again.”

“Dear Tim and Tracy, many thanks for making this a very smooth move. Great communications at every stage with all parties, and swift and efficient dealings with queries. I will certainly recommend you.”

“Every part of my dealings with you, as always, first class”.

“I’m very grateful for your steadying and calm presence through the procedure. I always felt complete trust that I was getting the best and right advice.  Thank you”.

“Working with Joanna during what has been a very difficult and stressful period of my life made the whole situation more bearable and I am very grateful for her support”.

“Thank you for your help and support, I can see light at the end of the tunnel”.

“Working with Joanna during what has been a very difficult and stressful period of my life made the whole situation more bearable and I am very grateful for her support”.

“From our very first meeting I felt that Joanna was fully on my side and prepared to take the necessary action to ensure a fair settlement was reached, within the constraints of what is dictated by law. She has always given a balanced view and excellent advice which I am certain contributed greatly in achieving the final outcome of my divorce settlement”.

“Thank you for your help and support, I can see light at the end of the tunnel”.

You explained everything clearly to make a difficult time much easier.

Thank you for your professional and patient assistance.

Stay as you are. Simon was great and made the experience enjoyable.

Richard Giles was an excellent Solicitor who gave good advice, was always available for consultation and shepherded my case to a very satisfactory conclusion.

Lesley Saunders was excellent. Not possible to improve.

We will definitely use your services in the future. Many thanks.

We were completely satisfied in every respect, so can’t suggest any improvements.

I just wanted to thank you for handling the frustrating sale of my apartment so well.

I would like to take this opportunity to thank you most sincerely for your valuable time and consequent success for my claim.

I am more than happy with the outcome and wish you, your family and colleagues all the very best for the future.

Should I need your services again, I will not hesitate to contact you and I would definitely recommend you to my friends and family should the need arise.

Made moving house a breeze, I was always kept informed.

Thank You Sharon & Lilian.

Having used Gardner Croft for two house purchases and one house sale, I was extremely please with the service I received and would happily recommend your services to others.

Excellent service and support received – Thank You!

I was fully satisfied with the way my representative dealt with my affairs 100%.

Very happy with your company. Will definitely use you for all my legal requirements.

As a long standing client of Gardner Croft I certainly would not return if your service was anything but excellent.

It was really Excellent  Many Thanks.      

Excellent Service, hard to suggest any improvements on core legal processes. The only suggestion might be to look at social networking to enhance client experience.

Tim & Janis were both very professional ,approachable and communicative. This was an extravagant house move and we were not disappointed at all. Will recommend.

The Private Client Department were thoroughly professional yet friendly and approachable. No query or request was deemed too insignificant for a clear and prompt answer.

“My wife and I would like to add that we were delighted with the service we received from you. You responded immediately to emails and telephone calls and were always extremely polite, friendly and knowledgeable. The process of selling and buying houses is fraught with stress and potential difficulties but I must say that having you working for us on the legal side was reassuring and helped the process to go through smoothly and trouble free.”

Thank you for all of your help. This has been the quickest house move I have ever experienced. I’m delighted.

Unlike many lawyers Gardner Croft are easy to talk to and have always been able to help achieve the resolution or conclusion we have sought.

We have been impressed by Gardner Croft’s client friendly approach and professionalism in providing us with legal services.

Thank you ever so much for arranging such a generous settlement! It was good to have your support and assistance during the process.

‘I doubt you would need it but I would have no hesitation in recommending you to colleagues and friends, should they unfortunate enough to need your kind assistance of course!’

‘I wanted to say a warm-hearted thank you for your excellent work in settling my claim. I never expected to receive such a large amount so this was an extremely pleasant surprise (and an impressive reflection on your professionalism and experience).’

‘I would also like to thank you for your professional outlook, understanding and help in both my marital and personal problems. I will look forward to your help in the near future with my divorce and further legal matters. Thank you.’

‘I should like to take this opportunity to say how much your patience and kindness meant to me during times that were so difficult and often heartbreaking. You were a constant source of thoughtful and generous support and understanding.’

‘I just wanted to say thank you for all your efforts on my behalf…..I do appreciate how hard you work’.

‘Thanks again for all our meetings and all your advice, you have been a true gentleman all the way through and you are a credit to Gardner Croft. The empathy you have shown not only to me but also to my ex-wife has been second to none’

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